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Unlock FAQ

Unlock FAQ

In the USA, mobile phone network providers are not obligated to provide unlocking, even after the end of the contract. Ofcom, UK’s telecom regulator, allowed 3 UK to sell a mobile phone with the SIM card permanently superglued to the phone!

In terms of legality of our service, the full Oftel 2002 SIM-lock position paper specifies that there is no SIM locking law in the UK; the regulator wants only “consumer awareness” – which means it is totally legal to unlock your iPhone.

Our unlock works in any situation – with an iPhone straight out the box (never activated), one already activated using iTunes or iCloud, or one which has been freshly restored.

Many iPhone unlocking sites out there are scam websites – anyone selling you software to unlock an iPhone is at best selling you a jailbreak which will not sim unlock your handset, and at worst selling you a virus. We sell official factory unlocks which are sanctioned by the carrier and performed by Apple, hence there is a timeframe which needs to be adhered to.

Software cannot sim unlock iPhones! Our unlocks are official ones done through iTunes, this is the ONLY way to sim unlock an iPhone. Please don’t be caught out, if someone is willing to lie to you to get your money, they are not going to refund you either (despite claims of money back guarantees etc).

NO. You do it all from the comfort of your home. The whole service is remote, once your IMEI is marked as unlocked by ourselves the unlock is pushed over the air from Apple’s servers to your device over either Wifi or your current cellular provider.

Again – an emphatic no. Once we have emailed you, you can unlock your handset in ANY country, regardless of where it was purchased, just by connecting it to iTunes.

An emphatic no – ANY sim card will unlock your iPhone once your unlock is processed.

We can factory unlock any iPhone  4, 4S, 5, 5C, 5S, 6, 6+,6S,6S+,7,7+ and all iPad from most networks. Our unique unlock supports ALL bootloaders, basebands, and firmwares as we do not unlock using software, we factory unlock using Apple’s IMEI database.

The reason many network providers SIM lock their phones is that they offer phones at a discount to customers in exchange for a contract to pay for the use of the network for a specified time period, usually between one and three years.

This business model allows the company to recoup the cost of the phone over the life of the contract. Such discounts are worth up to several hundred pounds, Vodafone for example give you a 4S free of charge if you sign up to a 2 year contract! If the phones were not locked, users might sign a contract with one company, get the discounted phone, then stop paying the monthly bill (thus breaking the contract) and start using the phone on another network or even sell the phone for a profit. SIM locking makes it more difficult to do this.